Client Overview
Sri Lanka Solo Tour is a travel service focused on creating customized travel plans for independent travelers exploring Sri Lanka. They aim to deliver efficient, personalized itineraries that enhance the overall travel experience.
Before adopting Travsta, itinerary creation was a time-consuming process that made managing and presenting travel plans to clients difficult. After switching to Travsta, Sri Lanka Solo Tour was able to streamline itinerary creation and improve how they engage with leads and clients.
Challenges Before Travsta
Like many travel planners, Sri Lanka Solo Tour struggled with inefficiencies in itinerary creation and communication:
- Time-consuming planning – crafting detailed travel plans manually took too long.
- Difficulty tracking client engagement – no clear way to know when clients viewed itineraries.
- Inefficient communication – sharing travel plans in static documents made it hard to manage follow-ups.
- Lead management issues – lack of visibility into client interest slowed sales.
Why Sri Lanka Solo Tour Chose Travsta
Sri Lanka Solo Tour selected Travsta because of its ability to streamline itinerary creation and improve client communication, especially features that help track client engagement. Key valued features included:
- Real-time notifications when clients view itinerary links.
- Fast itinerary creation that saves significant time.
- Improved lead insights through viewing activity.
- Easy sharing of itineraries via web links (no file attachments).
- Professional, mobile-friendly itineraries that clients can open on any device.
Results After Implementing Travsta
Since adopting Travsta, Sri Lanka Solo Tour has seen several benefits:
- Greater efficiency in itinerary planning – what once took excessive time can now be completed quickly.
- Better lead understanding – notifications let the team know when clients are actively reviewing proposals.
- Improved communication with clients – itinerary links make interactions smoother and more trackable.
- Enhanced professional presentation – mobile-friendly itineraries offer a better experience for clients on the go.
Client Testimonial
Allows to receive notifications when a client is viewing the itinerary link. It helps me better understand if the client is interested in my service and makes it easier to manage leads.
— Sri Lanka Solo Tour
When asked what they dislike about Travsta, they responded that there’s nothing they particularly dislike based on their experience.
The review also highlights that Travsta solves the problem of time-consuming itinerary planning by streamlining the process, allowing far more efficient creation of detailed travel plans for clients.
Conclusion
With Travsta, Sri Lanka Solo Tour has significantly improved how travel plans are created and communicated. The travel agency software not only saves time but also enables better client engagement tracking and delivers modern, accessible itineraries that support business growth and lead management.