Help Center  >  Billing & Account Settings

Billing & Account Settings

Manage subscriptions, user access, payments, and account details.

1 min read

Updated Mar 2026

How to Upgrade or Downgrade Your Plan

  • Go to SettingsBilling → Select Current Plan
  • Click Edit Subscription
  • Select Change
  • Select billing frequency:
    • Monthly
    • Yearly
  • Click on Update

Adding or Removing Users (Super Admin)

Adding New User

  • Go to Users
  • Click + Add User
  • Fill in the user’s information and choose the appropriate role
  • Click on Add User

The user will receive an invitation by email

Removing User

  • Go to Users
  • Click Edit
  • Select Status to Inactive
  • Click on Update User

Setting up your Custom Domain

  • Go to Settings —> Branding
  • Enter your domain name according to the correct format given
  • Click “Connect”
  • A table with values relating to your custom domain will appear
  • Refresh the table by clicking the Refresh button at the bottom of the table
  • Next, go to your domain settings and add a new record 
  • Copy the values which appear in the table and paste in your domain settings accordingly
  • Wait a couple of minutes and refresh to get the status updates
  • When the Status and SSL Status is “Active”, your custom domain is set up

What’s Next?

Reach out via chat, email, or submit a feature request.


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